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Privacy Policy Agreement

This Privacy Policy Agreement (“Agreement”) is made and entered into by and between Baleh Consulting Pty Ltd (hereinafter referred to as “Baleh Consulting”) and Client (hereinafter referred to as “Client”), effective as of 01/07/2024.

1. Preamble

Baleh Consulting is committed to protecting the privacy of its Clients and the security of their data. This Agreement outlines the manner in which Baleh Consulting collects, uses, discloses, and protects Client data in the context of Baleh Consulting’s services mainly, but not limited to, in the concrete waterproofing below ground for both new and existing structures.

2. Data Collection

The specific data Baleh Consulting collects from Client will depend on the nature of the consulting services provided. Here’s a breakdown of potential data categories:

2.1 Client Contact Information:
  • Name
  • Company name
  • Title
  • Email address
  • Phone number
  • Physical mailing address (for report delivery)
2.2 Project Information:
  • Project name
  • Location
  • Type of structure (residential, commercial, etc.)
  • Size and scope of the project
  • Relevant building drawings and specifications
Technical Data:
  • Site investigation reports
  • Geotechnical reports
  • Consultants’ specification reports
  • Laboratory testing results
  • Photographs (including before, during, and after construction stages for new structures, or highlighting areas of concern for remedial projects)
  • Material safety data sheets (MSDS) for waterproofing and repair materials
  • Drone footage (if applicable for large or complex projects)
2.4 Limited Personal Data
In some cases, with Client’s prior consent, Baleh Consulting may collect limited personal data from building occupants or other stakeholders involved in the project. This may include names and contact information for scheduling inspections or obtaining access to relevant areas of the building. Baleh Consulting will treat this data with the same level of care and security as Client data.

3. Data Use

Baleh Consulting will use Client data only for the following purposes:

  • To provide the agreed-upon consulting services to Client
  • To prepare comprehensive reports, including recommendations and justifications
  • To communicate effectively with Client regarding project progress, findings, and next steps
  • To comply with all applicable laws, regulations, and building codes
  • To maintain a record of services provided for internal business purposes (e.g., project portfolio, client history)
  • To provide anonymised data for industry research or educational purposes (only with Client’s explicit consent)

4. Data Disclosure

Baleh Consulting will maintain the confidentiality of Client data and will not disclose it to any third party without Client’s prior written consent, except in the following limited circumstances:

  • Subcontractors or Consultants: To subcontractors or consultants engaged by Baleh Consulting to assist with the project, who will be bound by strict confidentiality agreements. Baleh Consulting will only share the minimum amount of data necessary for them to perform their designated tasks.
  • Legal Requirements: As required by a court order, subpoena, or other legal process.
  • Safety or Public Interest: In situations where Baleh Consulting has a good faith belief that disclosure is necessary to protect the health or safety of others, or to prevent imminent harm to property.
  • Merger or Acquisition: In the event of a merger, acquisition, or other business transaction involving Baleh Consulting, Client data may be transferred to the successor entity, provided such entity agrees to comply with the terms of this Agreement.

5. Data Security

Baleh Consulting takes all reasonable steps to protect Client data from unauthorised access, disclosure, alteration, or destruction. These measures may include:

  • Secure Storage: Secure storage of electronic data on password-protected servers at rest and in transit.
  • Data Backups: Regular backups of data to ensure disaster recovery.
  • Access Controls: Implementation of access controls to restrict access to data only to authorised personnel with a legitimate business need.
  • Employee Training: Employee training on data privacy and security best practices.
  • Incident Response: Maintaining an incident response plan to address data breaches and security vulnerabilities.

6. Client Rights

Client has the following rights regarding their personal data held by Baleh Consulting:

  • Right to Access: Client can request a copy of their personal data at any time. Baleh Consulting will provide this information in a clear and accessible format.
  • Right to Rectification: Client can request that Baleh Consulting update or correct any inaccurate or incomplete personal data.
  • Right to Erasure (Right to be Forgotten): Client can request that Baleh Consulting delete their personal data, unless Baleh Consulting has a legal obligation to retain it (e.g., tax records).
  • Right to Restrict Processing: Client can request that Baleh Consulting restrict the processing of their personal data (e.g., stop using it for marketing purposes).
  • Right to Data Portability: Client can request that Baleh Consulting transfer their personal data to another service provider in a machine-readable format.

7. Data Retention

Baleh Consulting will retain Client data for a period of 10 years after the completion of the project. This timeframe allows Baleh Consulting to:

  • Respond to any future inquiries from Client regarding the project.
  • Comply with legal or regulatory requirements (e.g., tax regulations).
  • Maintain a record of services provided for professional development and quality assurance purposes.

Baleh Consulting may securely erase or anonymise Client data after the retention period expires,

8. International Data Transfers

Baleh Consulting may transfer Client data to cloud servers located outside of the Client’s country of residence. These countries may have different data protection laws than the Client’s country. However, Baleh Consulting will take all necessary steps to ensure that Client data is transferred in accordance with applicable data protection laws and regulations. This may include implementing standard contractual clauses approved by regulators.

9. Children's Privacy

Baleh Consulting ‘s services are not directed towards children under the age of 18. Baleh Consulting does not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided personal data to Baleh Consulting, please contact us immediately. Baleh Consulting will take all reasonable steps to remove such data from its records.

10. Amendments to this Agreement

Baleh Consulting reserves the right to modify this Agreement at any time. Any changes will be posted on Baleh Consulting’s website and will become effective upon posting. Baleh Consulting will endeavour to notify Clients of any significant changes by email. Clients are encouraged to periodically review this Agreement to stay informed of updates.

11. Contact Information

If you have any questions or concerns about this Privacy Policy Agreement or Baleh Consulting’s data practices, please contact Baleh Consulting at:
Baleh Consulting
info@balehconsulting.com.au
02 8880 6750

12. Entire Agreement

This Agreement constitutes the entire agreement between Baleh Consulting and Client regarding the collection, use, disclosure, and protection of Client data. It supersedes all prior or contemporaneous communications, representations, or agreements, whether oral or written.

13. Governing Law and Jurisdiction

This Agreement will be governed by and construed in accordance with the laws of the state of SYDNEY. Any disputes arising out of or relating to this Agreement will be subject to the exclusive jurisdiction of the courts in that state or territory.

14. Severability

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

15. Waiver

No waiver by Baleh Consulting of any breach of this Agreement shall be deemed a waiver of any subsequent breach. No failure or delay by Baleh Consulting in exercising any right or remedy under this Agreement shall operate as a waiver of such right or remedy.

16. Cookies and Other Tracking Technologies

Baleh Consulting’s website may use cookies and other tracking technologies, such as web beacons and analytics tools, to collect information about how visitors use the site. This information may include:

  • The type of web browser you use
  • The website you visited before coming to our site
  • The pages you view on our site
  • The links you click on our site
  • The time you spend on our site

Baleh Consulting uses this information to improve the user experience on its website, analyse website traffic, and understand user preferences. In some cases, Baleh Consulting may also use this information for marketing purposes, such as targeted advertising.

Most web browsers allow you to control cookies and other tracking technologies. You can choose to disable cookies altogether, or you can set your browser to notify you whenever a cookie is being sent. You can also delete cookies after you have finished browsing a website.

For more information about how to manage cookies, please refer to the help documentation for your web browser.

17. Direct Marketing

Baleh Consulting may engage in direct marketing activities, such as sending email newsletters to Clients. Clients can unsubscribe from Baleh Consulting’s mailing list at any time by clicking the “unsubscribe” link at the bottom of any marketing email.

18. Additional Information

For any questions or concerns regarding Baleh Consulting’s data practices or this Agreement, please contact Baleh Consulting at the information provided in Section 11: Contact Information.

19. Other Privacy considerations

This website has been created using the Elementor platform. Please read their Privacy Policy.

20. Binding Effect

This Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective successors and permitted assigns.

Baleh Consulting Pty Ltd

Last updated date: 01 July 2024

Our Testimonials

Thank you very much Hacene for giving our students an excellent industry-focused lecture. I very much appreciate your help. Cheers, Muhammad

Muhammad Hadi

Professor

University of Wollongong

Hacene Baleh was a colleague of mine. Hacene showed exceptional technical expertise and always portrayed himself professionally at all levels. His ability to undertake complex tasks & offer a solution to clients was always of the highest of quality. His ability to mentor the team technically has to be commended. His knowledge surrounding concrete & waterproofing is of industry standards and beyond. Hacene also portrayed his main core values,, integrity, trustworthy, resilient & analytical. He is a valuable asset to society.

Petro Flokis

NSW Infrastructure BDM || Roads | Rail | Ports | Airports | Tunnels | Renewables

Geofabrics Australasia

Hacene has been great to work with and would be an asset to any business. His wealth of engineering knowledge, project managemet attributes and emotional intelligence was key to his professional success and great customer focus. Im assured that he would succeed in any role he desiresd and I loook forward to working with him on future projects...

Mauro Lipo

Head of Operations - Major Infrastructure Projects

Hanson

I have known Hacene for almost 10 years. We previously worked together and continue to keep in touch to work on industry leading solutions. Hacene is an astute professional with a wealth of construction knowledge - particularly in the areas of concrete construction, waterproofing, project management and process optimisation. He is passionate about what he does and thinks outside of the box to develop practical solutions. In addition, Hacene has great business acumen and is always willing to wear multiple hats to get the job done. I would have no hesitation in recommending Hacene for future opportunities.

Robert Merjane

Projects & Engineering Manager

Evolution Precast

Hacene's wealth of knowledge is fantastic, and he has always been extremely helpful in recommending project-appropriate responses, specifications, and solutions to overcome the challenges. I've also attended numerous seminars/webinars that he's presented, which have been extremely informative and educational - addressing not just the product range he oversees, but also covering the physical and technical behaviour of concrete, and structures in general.

Andrew Derbidge

Director

AD Consulting Engineers

I am always impressed by his technical knowledge and his didactical skills to share it. He is very gentle and precise in his communication. He has a broad view on the projects and a lot of experience. Therefore he can propose the best solutions and also defend them in each detail. It is a pleasure to work with him.

Bob Lambermont

International Specification Manager

Penetron International

Hacene is a one of kind individual, very passionate, driven, detailed and widely knowledgeable on many fronts. His technical knowledge and understanding of waterproofing and Strucutres is a must to be exposed to by all and i highly recommend you take the opportunity to invite him for a workshop, your guaranteed to upskill no matter your level of experience and knowledge.

David Kamel

Director

Creative Vision

There are many superlatives to describe Hacene, commitment to his works and approach to business, Hacene is an expert in his field but also with people training, with a great business mind, with Hacene there is always a solution. Hacene has always made him self available to support the team when in need, I would without any doubts recommend Hacene!

Vito Pizzingrilli

National Business Development Manager

Pacific Urethanes

I've had the pleasure of working closely with Hacene, and it has been a positive experience. His dedication to finding solutions and delivering excellent results is commendable. Hacene is professional, easy to collaborate with, and maintains a positive attitude even during challenging times. Based on my experience working with him, I confidently recommend Hacene for his reliability, expertise, and commitment to achieving success. I believe Baleh Consulting, under his leadership, will reflect these same qualities and set a high standard in the industry.

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